Ownit Homes is pleased with its record and reputation as Brisbane builder. We strive to provide the best home building experience you could wish for. That’s why many of our customers choose to build with us multiple times. Here is some feedback from from just some of the families we’ve worked with.
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“I’m officially now a proud first home owner… It has been a 9 month journey of excitement with a little stress and fear thrown in at times and I’ve learnt heaps along the way and I’m so excited it’s really happened. I always dreamt of building a home with a ‘husband’ and fulfilling a dream as a couple but it wasn’t meant to be… I took a leap of faith to do this on my own and I’m so happy I did and so happy I found Ownit Homes to help me through this huge life changing experience. Ownit Homes have been amazing to build with – I couldn’t be happier!!! They are masters in this field, delivering me a gorgeous quality home. It’s only small but to me it’s a perfect palace! Jason Nicholls, my sales guy at Coomera, went over and above to deliver and look after me every step of the way. I can’t thank him enough for his support and encouragement, especially through the most stressful parts of the process earlier on (due to waiting on land registration, council and loan approval etc.). He helped me in getting what I needed with my limited budget but I never felt like I was missing out. “Jason you’re awesome” was a comment I regularly said to him. Haha. Mark the supervisor was also great to deal with and always on the ball pushing the build along smoothly and giving me a 3 month turn around – touch down!!! And I can’t forget Nikki the office manager - an absolute gem at her job… and so good to go to to get things done. At handover yesterday I even got my very own “Ownit Homes” knife set as a pressie (glad it wasn’t chocolate cause I’m on a diet lol) … I will display it proudly. Yes minor mistakes are made along the way but seriously humans aren’t perfect and at the end of the day it comes down to what you focus on and everything can get sorted in the end. I can honestly say I had such an enjoyable and positive experience from start to finish with all the team members I dealt with. I would definitely build with Ownit Homes again if the opportunity arises. To all the team love ya work !!! Thank you soooo much everyone”
“Our building project with Ownit Homes was preceded with a land amalgamation and subdivision resulting in 3 small blocks lots. The predominant reason for selecting Ownit Homes to construct the 3 homes for our family was driven by several factors including competitive pricing, quality assurance but most importantly their proven reputation as a family-run successful business for over 40 years. This was a huge family project for us and we had to be very circumspect in selecting a builder with high, proven ethical standards to ensure the project was completed on time and within budget. Ownit met our brief on all aspects. Our negotiations with Ownit commenced during the development stage and the Ownit sales consultant was instrumental in “getting the deal across the line”. He had a clearly defined knowledge of the entire building process whilst having a full appreciation of our requirements, both in terms of floorplan and cost (and all within the confines of Small Lot Housing Code). He was extremely patient and helpful, and he assisted greatly in the modification of the standard Ownit design to suit our individual requirements. In addition, Ownit senior management’s willingness to work with us towards the end of the development project ensured the building process commenced as soon as Title Deeds issued, and the attendance of Brad Ganim, director, in the handing over of our house over to us that was very much appreciated from one family to another. Very much a family run business. Without doubt, the sales consultant was a stand-out, but the entire administration team was exceptional. Communication was always open and frank – albeit on the very rare occasion it was somewhat difficult – but the outcome was always fair to both parties. Quality control throughout the building process was very good, and since handover Ownit has been prompt in responding to and addressing the few minor issues highlighted. The overall quality of the homes is excellent. The 3 homes Ownit built for our family are amazing, up-market homes and working with Ownit to achieve that outcome was an absolute pleasure. I can, without hesitation, recommend Ownit Homes to anyone wanting to build – whether it is a single dwelling or, as in our case, 3 dwellings constructed simultaneously.”
I wanted to say that it been a fantastic experience building my home with your company. I have been extremely impressed by Ownit Homes high level of detail towards providing a quality home as well and professionalism that I have received from all levels within your business.
Dear Ownit Homes, Our house is finally finished and we couldn’t be any happier with how it turned out. The overall quality and workmanship is remarkable and we are excited to move in as soon as possible. We are very impressed by the professionalism demonstrated by your team, who have also accommodated us greatly and it has led to a most pleasant experience. Once again we’d like to express our gratitude for your hard work over the past months – Thanks! We have no hesitation and will keep recommending to anyone who looks forward building their home.
I would like to take a chance to express my appreciation to Michael. Over the past 2 years’ time I have been looking for a builder who can assist with building my new home. I had visited a number of builders at the Rochedale display centres and nobody could give me the confidence to go further until I walked into Ownit’s sales office in early February, by which time I had nearly given up. Initially I intended to collect some brochures and then leave but Michael’s greeting and a brief chat had encouraged me sit down to discuss more. From that moment I knew I had found the right person to help. With his strong architectural background, extensive knowledge in building and rich experience, Michael helped extensively with my plan and helped me to overcome any technical difficulties. Michael is always kind, enthusiastic, helpful and professional. He is absolutely far beyond a usual sales person. I will continue to recommend Michael to any friend who plans to build a home.
I would like to take this opportunity to thank you for the construction of our at house at Graceville. We are extremely happy with the end result and the journey to this point has been a very good experience. I would not hesitate to recommend Ownit Homes to friends or family looking to build a new home. While I did not have any bad experiences with any of your staff or tradespeople there were a few who were standouts in providing excellent customer service and first class trade work and I would like to mention my experiences with them as feedback to your company. We were extremely happy with John’s design he took what we initially liked the Sorrento and looked at our block and recognised the Beachview 320 was a better fit and then listened to what we were seeking and was able to modify the design and come up with something which was exactly what we were after. John’s work and customer service was first class and he was a big reason why we chose to build with Ownit homes. Occasionally every now and again you meet someone whose efforts go far beyond what you could even expect and you know they are working to get you the best result possible, this best describes John and role he played in the design of our house. We were extremely happy to have Mark as a supervisor and he was always able to communicate with us effectively and resolve any issues we had with the build. If I couldn’t get through to him he always returned my call promptly and was always happy to meet me onsite if I had any concerns. A great job done by Mark. Leigh was extremely helpful. He listened to everything we were wanting to install and offered excellent suggestions. His workmanship was first class we are extremely happy to have Leigh as our electrician. Diego’s tiling works are excellent he was very pleasant to deal with and we were extremely happy to have Diego do our tiling works. I will be using him for future tiling works that I will require. Greg was extremely good to have on the job he was extremely helpful when we had sewage issues with the removal of old house that was on the property. I cannot thank Greg enough for resolving that issue which was looking like it would delay initial site works. Ian did an excellent job with painting and provided excellent customer service, we were extremely happy with Ian’s painting. Thank you Scott and Brad.
After moving in to our beautiful Ownit home a few weeks ago, we have had some time to reflect on the journey. From selecting the company to build for us to hand over, there were three outstanding areas. John was our first point of contact at the Rochedale display home and his passion, honesty and knowledge were very evident. No modifications were ever too much trouble and you get a sense that he truly believes in the company and the product, and has the customers best interests at heart. The second stand out was the regular communication that we received from both head office and our building supervisor. Throughout the building process we were kept thoroughly up to date with regular progress reports and, if there were any issues during the build, solutions were always found quickly and professionally. The third area was the quality of trades people building our home. From carpenters and concreters, to tilers and plumbers, it was very evident that the people working for Ownit take pride in their work and the company’s reputation. If there were occasional errors, as you would expect with any new build, things were rectified quickly and we got the distinct impression that the trades genuinely care about delivering quality work. This was our third build and without any question the easiest and most hassle free of the three. Many thanks to you and your Ownit team on a quality home. We would have no hesitation in recommending your company to others, or building with Ownit again.
We would like to say how impressed we are not only with the efficiency with which the project has proceeded to date but also the quality of the workmanship and the build. It is the reason we chose Ownit Homes to build our home. It is with anticipation that we look forward to the successful completion of our house and its handover in the first number of months in the new year.
Just wanted to give you some positive feedback – Clipsal and Beaumont Tiles were great to deal with. They were both friendly yet professional and provided much assistance which has made this journey this far a good one!
We wish to thank you very much for the completion of the work on our house that you did last Thursday week. The genuine care, interest and enthusiasm that you showed to us and the great job you did was way above what would or should normally be expected of you. It was the sincerity and respect you showed to us along with getting things looking and working the way they should be, that we found humbling. Communicating with you has always been an absolute pleasure.
Just letting you know, that my husband and l are building the Bella Vista at Narangba, we are only up to Soil Test Stage, and after already having built twice before with another project builder we are so happy with the service your staff have given us so far, Donna and Ken have been more than helpful, very prompt with no problems. l have already met with Lee who has been fantastic. We Love the flexibility within your homes that we haven’t received before. So far building with Ownit has been a pleasure. I’m sure we will be more than happy with your services if they continue this way. Keep up the good work.
Thank you so much for your positive response to our request. Your maintenance team has done a great job! We take this opportunity to express our special thanks and appreciation to Ron Smith for the excellent way he arranged and managed the work. And again our thanks and appreciation to Ownit for honouring our claim despite it being requested after the warranty period.
Thank you again for being so efficient and looking after past customers. This kind of service is rarely seen these days as companies seem to have the attitude of ‘all we want is your money’. Ownit Homes is fast becoming a company who really values their customers past and present in our eyes. We truly appreciate your help.
Just a short note to thank you for the great home you built for us, we are absolutely delighted. This is the second home you have built for us and, if it’s possible, the service was even better then the first time.
We would like to take this opportunity to express how pleased we are with our completed home. Your professional approach and attention to detail made the entire construction process wonderfully hassle free.
We would like to extend our thanks to the staff of Ownit Homes for all your help in the construction of our new home. Our neighbours, family and friends have commented on the outstanding quality of the fittings and finish.
Expert advice was available at every stage of development ensuring that decisions were being made not only on a timely basis but after due consideration of other available options. All in all, a complete service package that was carried out in a very friendly, yet professional manner.